Customer Testimonials
I took my 2012 jeep wrangler in for miss fire on coil 5. $800.00 later and it was still missing. I looked into replacing the wiring harness but they can’t tell me which one and of course their labor is not warranty and put against the $5,100.00 for both harness’s and labor. Funny how the amount comes up to the down payment on a new jeep without the accessories I have on my current jeep. And you can’t transfer them. I asked them if my mechanic from my local dealership had moved up there and the girl assured me he was ... Read More DealerRater - Jun 8, 2026
If I could give them zero Stars I would. Never heard anything good in all my years about this place but gave them a chance with my girlfriend's Jeep Renegade. After several weeks of picking it up taking it back them telling me they had it fixed and adding new parts to it each time only to find out it wasn't fixed. Always had sincere Steve service representative sincerely shaking my hand each time as they took more money from me and let him know that he had my best interest at heart each time. We went through 1700 ... Read More DealerRater - Feb 21, 2026
I had my 06 dodge ram 3500 5.9 L diesel taken to Breeden dodge. Someone had poured something into my fuel tank. It took the dealership longer than expected to repair my engine. I found out later that they replaced things that were not necessary to replace. I also discovered major components that the mechanics broke and left on the vehicle. My intake manifold was broken. My dipstick tube broken. They just left it. That is disgusting for the price of $14,500.00 repair. I would never go back to that dealership to have anything done ever again.
They were helpful in havjng my truck towed in for repairs and Steve was very nice and professional.
Breeden Dodge has the best service department. Fast, Knowledgeable and friendly service. They take care of their customers.
Excellent customer service. Both the salesman and the finance manager made buying a vehicle a pleasant experience. I will definitely be a repeat customer.
They was good to do business with everyone was friendly and helpful while I was there.
The dealership needs a through cleaning because there was dust everywhere and provide a soda machine like other dealerships in the area
Great service and very friendly staff. Quick oil changes and communication between service and customer is awesome.
Excellent experienced and informative sales rep! Over all great experience in combination with the right inventory for me to compare and make a decision to purchase.
I have done business with breeden for the last 11 years and have been treated kindly. The service department has been very helpful and kind
They had the truck I wanted and did not try to sell me something I did not want. They were easy to work with made me a great deal on my trade and a fair price on my new truck. Thank you Breeden Dodge
They got my vehicle done a whole week before the time I was told to make an appointment. Returning from a trip to California, I needed a new water pump, thermostat and gaskets. I also had them change the oil. Thanks you
The service people were very friendly and did exactly what they say they would do.
We have used Breeden for over 20 years, the bad deal is when I let it happen was not good.
The parts and service departments worked well together and my problem was corrected fast and it worked great
They did there best to get me the best deal and extended warranty. They were very prompt and quick to respond to me. They did not turn us away or try to jack up the price of jeep we were purchasing. They were friendly honest with us through entire process. Best experience I ever had with a car dealership. TopNotch!!!!
Super nice people Went above and beyond to help me!Will recommend to everybody!! Excellent service
Rare car buying experience. Very upfront and honest. No hanky lanky of any kind. Good folks.
The sales representative and all Breeden employees and Mr Breeden were very friendly and helpful
Very quick and easy experience. The staff are friendly and knowledgeable. I will definitely be a repeat customer.
It was a great atmosphere there was no pressure and they sales guys answered my question with knowledge of the product.
We are traveling from out of state and their service was awesome and the price was great too !!
So far every interaction has been positive. Any concerns about service have been addressed and/or elevated to Jeep/Chrysler for resolution.
Breeden and the service department were great! Steve was very knowledgeable and kept me updated with what was going on with my vehicle.
Service was great. And a great job on my vehicle. Management was superb and easy to work with.
Great place and great people! They got us in that day and got it fixed quick after ordering a part.
Everything went perfect At the Service Department. Set an appointment, got it in, got a quote, got it done. Could not have went better. 🙂
Thanks for working my truck in for service. Repairs were made quickly and all work completed. Excellent service as usual at Breeden.
Duston Pennington was easy to talk to, made it easy to trust and took care of me from start to finish
A+ service, management, and vehicle. We try to purchase all of vehicles from Breeden Dodge.
I was very impressed with the service and sales departments I would recommend this dealership
Excellent service Sebastian took care of my issue and made sure in fashion time great service
No pressure sales, good people to work with. Salesman came in on his day off to work with me and get me in my new truck.
Very easy to deal they don’t push you into buying you can telling them you well thinking about and come and come back
Found the truck I wanted and traded in my truck with no problems.Wayne Williams was very helpful with the process..
Service department and parts department does a fine and an excellent job thanks for being so caring
They are the best dealer that I’ve ever been to. Very happy to have such a great dealership.
The waiting room was very clean and the personal were very respectful and helpful. It was very nice of you to provide snacks and drinks while waiting for our service to be completed.
Professional, very courteous, and a clean dealership. Values my time and treats my vehicle with care.
Dustin was a very professional and honest salesperson. He was straightforward and if he didn't know something, he admitted it but diligently worked to get answers for me. Zach handled the paperwork part of the process excellently. Meeting Mr. Breeden was an honor, too! What a down-to-earth gentleman. This was my first time ever dealing with Breeden Dodge and I must say, it is probably the most trustworthy dealership I've come across. I will highly recommend purchasing from Breeden again.
We had shopped online and knew what we were looking for and knew that this dealer had what we were looking for. The personnel at the dealership made the process simple. One of the best car purchasing experiences that we have ever had.
Breeden made an appointment at a time I needed them they made the repairs I needed extremely fast! The employees are so friendly!!!
Great customer care, Got my Durango in and repaired before estimated date, they where very helpful with all questions and concerns.
I appreciate John Sanders our salesperson for his professionalism, friendliness and courtesy. He also answered all the questions I had about the used jeep I purchased. I also appreciate Kevin Kiene. He explained all the financial paperwork and warranty information to me. He was also very friendly and courteous. I have bought several vehicles from Breeden over the years. I always get treated well in the sales department and in the service department. You have a very consistent and high functioning culture.
It was an easy buying experience, your management team was very professional and knowledgeable they took the time to explain all questions we had to ask. I appreciate them not being pushy. After my experience here I will not buy any where else.
They are very pleasant and professional people to deal with. I highly recommend them to everyone.
Excellent service. Fast and efficient. Completely addressed all of our concerns, and advised us of an unknown issue.
Easy to work with with best salesman Wayne Williams. Everything ready when we got there. Quick and easy process.
Great deal on tires. Corey took good care of me. Truck was ready when they estimated.
They were very helpful, answered our questions, the salesman Julio was very kind and helpful also.
Really enjoyable experience! Everyone was nice and friendly. Great waiting room and everything was so clean. Thank you all!
Dealership was friendly, knowledgeable about the vehicle, worked hard at answering every question. Knew all about accessories for the unit.
Great salesman and service and a great person. Thank you Breeden dodge chrysler Jeep Ram.
Absolutely great!!! No pushing to try and get into a vehicle above my means that you experience at other dealerships. They went above and beyond. Will definitely buy again from this dealership in the future.
We were overall satisfied with the salesman. Dealership and the vehicle that we purchased from you.
It was a Great experience dealing with Zack on the sale of my son's new Ride! Would definitely recommend this dealership to others!
Dealership did a great job keeping me up to date and when vehicle was done. They also were very informative on checking out vehicle & what all they checked, inspected.
Everyone was nice and it was done in a timely manner. I even got in a little early
Cori is the best service person I have ever had the privilege of doing business with. She always does an outstanding job
Terry was very helpful throughout the entire process. Jeep was delivered in 45 days. Excellent.
They worked with me really well for the second time in a year. Thank you.
This dealership is an amazing place to have work done when needed. Thank you for your awesome work you do on our car/truck.
Excellent Sales Service! Thanks to Jennifer and Kevin for the help to get me a new car.
Always very pleasant, helpful and welcoming. While in the waiting room, asked several times by passing employees if I needed a drink, hot cocoa, etc
Best dealership experience that I have ever had. Thank you for such a great experience
Zach Wyatt the salesperson doing a great job, he gives good service to customers thank you for its
Got my car in when I was scheduled and was finished in a timely manner.
Service department is great, starting with the Service Writer, Cory. I have never had a bad experience with the service department at Breeden Dodge.
Breeden dodge did a great job today I would recommend them as a good place to buy and service your vehicle
Friendly and professional. Great experience! Salesman was very knowledgeable and easy to deal with! Love the Wagoneer!!
Service rep, Steve is great. Tech was a bit rude to me because my truck is lifted and he clearly didn’t want to work on it
Good service done in an appropriate time really great to work with the service department
The service department was friendly and very helpful. The work was done quickly. Checking in and out was a breeze
Amazing folks. Thank you sooo much for all your help. I appreciate all you do.
Everyone I dealt with was very helpful and kind. This was an enjoyable experience I had with them.
They were very helpful and friendly. They were able to work with me to get my payments where I wanted it and get the deal done quick.
Dealership provided great fast service with good customer service. I would definitely recommend this dealership to others!
HAVE HAD MY JEEP IN 4 TIMES FOR TRANSMISSION PROBLEMS AND STILL NOT FIXED. TOOK IT IN ON 1-8 MONDAY AND TODAY IS 1-12 FRIDAY AND THEY STILL DON'T HAVE IT READY. THEY SAID MAYBE NEXT WEEK. IT ONLY TAKES 6 - 8 HOURS TO INSTALL A TRANSMISSION. THIS HAS BEEN GOING ON FOR MONTHS. I EVEN HAD AN APPT. IT HAS SAT ALL WEEK STILL NOT DONE. I WOULD NEVER BUY A VEHICLE FROM BREEDEN DODGE OF FT. SMITH. THEIR SERVICE DEPT. SUCKS!
Great communication and friendliness. Helped take care of my situation. Also great wrecker service. Thank you
Could not ask for better service. Our truck had a new recall pop up while it was being serviced and it was fixed the same day.
Jennifer was very helpful. She listen to what we wanted and helped us pick the right Jeep for us. Financing was a breeze.
Very helpful, wait time was minimal. all in all very good experience. Will be back
It is always a pleasure doing business with your company. All personnel I have had the pleasure to work with are always smiling and ready to help you with your needs. Your Services Department and the associates are always there ready to assist you with your needs whether it be OFC or work on your vehicle. I highly recommend Breeden Dodge Jeep for any of your vehicle needs.
Excellent sales. A lot of attention and time with no pressure. A pleasure to work with.
Good service. Gave me a great deal much better than my local dealers deal. 10/10
Great service dept. The employees are very polite, kind and very helpful . Would highly recommend
Excellent customer service team and mechanics! Especially Corey Ron jason and Brian! All the best!
They have the kindest, most welcoming staff that I’ve ever had the pleasure of working with when it comes to buying vehicles
Always a pleasure having my van serviced by your technicians. The service people are always anxious, friendly & eager to help get you back on the road as quickly as possible.
The Service Department is quick and courteous. They are helpful and knowledgeable about our trucks.
My 3d truck to buy from Breeden and will keep coming back everyone there is great
Ray in sales, and Kevin in finance took very good care of us from start to finish would highly recommend.
Excellent customer service here. Even though I drive a Ford they did the best job I could ask for putting it back together from a recent accident.
10! Always prompt, professional, and timely! We would definitely purchase another car from Breeden Dodge in Fort Smith, AR
Service department crew was Courteous & Helpful. Need to improve on Communicating Update status of vehicle progress.
Great people, main priority was to find me the vehicle that was going to make me the happiest at the price range I was looking for in my budget.
I received excellent service at Breeden. Tommy was very professional and completed evaluation of the damage of the car with obvious care. Beca was very friendly and went beyond her duty to make sure the insurance company paid for a rental. Mark was very comprehensive and punctual. If I have another accident, God forbid, I will certainly use Breeden. Thanks Louay Nassri
They were thorough and took care of everything and I got my car at the end of the day as promised!
I like the service department people. Great communication. Dealership, I feel is a top notch business from walking around and will consider buying a vehicle in the future should the need for a newer one present itself to us. We love the Jeep brand and currently have a Ram 2500 Mega Cab and a Grand Cherokee.